Garuda Indonesia offers an exceptional Inflight WiFi Internet and Entertainment System that enhances the overall travel experience for passengers. The airline’s WiFi service allows passengers to stay connected and browse the internet during their flight, ensuring they can stay productive or entertained throughout their journey. Besides, the airline’s extensive entertainment system provides a wide range of movies, TV shows, music, and games to cater to diverse preferences and keep passengers engaged throughout their flights.
Garuda Indonesia Airlines is the national flag carrier of Indonesia and is renowned for its exceptional service and commitment to passenger satisfaction. With a rich history spanning over seven decades, the airline has established itself as a leading airline in Southeast Asia, offering a wide range of domestic and international flights. The airline is known for its modern fleet, comfortable cabins, and attentive crew members who strive to create a memorable travel experience for every passenger.
Contents
- What is Garuda Indonesia Airlines’ Inflight WiFi?
- Features & Benefits
- How to Connect to Garuda Indonesia Inflight WiFi?
- Garuda Indonesia Inflight WiFi Subscription Plans
- Garuda Indonesia’s Entertainment System
- How to Use the Garuda Indonesia Entertainment System?
- Video: Garuda Indonesia- Inflight Entertainment AVOD Touchscreen
- Frequently Asked Questions
- 1. To whom shall we call if we have problems with the inflight WiFi package that we purchase?
- 2. Will access to internet connectivity be terminated if the given data and time quota runs out?
- 3. How do we know the aircraft that are equipped with WiFi? What are the planes that have inflight WiFi?
- 4. Can I request a WiFi refund from the said airline company?
- Summary
What is Garuda Indonesia Airlines’ Inflight WiFi?
Garuda Indonesia Airlines’ Inflight WiFi is a service that allows passengers to stay connected and access the internet during their flight. It provides smooth browsing and high-speed internet, allowing users to surf websites, check emails, and even stream content while flying. Also, the airline makes sure that the in-flight Internet is dependable and safe, giving travelers a simple method to stay connected.
On top of that, the airline also offers reliable and convenient wifi plans for its passengers. With these plans, travelers can stay connected throughout their flight, allowing them to browse the internet, check emails, and even stream entertainment content. These various pass options also cater to the different needs and durations of connectivity, ensuring passengers have flexibility in choosing the most suitable plan for their journey. Overall, the airline provides reliable and convenient wifi plans for passengers to stay connected during their flights.
Features & Benefits
The inflight wifi on Garuda Indonesia Airlines offers passengers a seamless and uninterrupted internet connection throughout their journey. With high-speed connectivity, passengers can stay connected and enjoy the following:
- Internet access in their inflight WiFi services.
- Free WiFi for passengers that are in the first class.
- Various options for inflight internet packages are very affordable.
- Personal devices such as mobile phones, tablets, or even a laptop can be connected.
- Passengers who are interested to avail can select their preferred internet package.
- Be entertained with their inflight entertainment system with different features installed.
- Catch up on work and stay connected with their loved ones
How to Connect to Garuda Indonesia Inflight WiFi?
To connect to Garuda Indonesia Inflight WiFi, the user would need to follow the instructions provided by Garuda Indonesia. Below is a quick guide to help you out:
Step 1: Go to the setting of your device.
Step 2: Turn on airplane mode.
Step 3: Proceed to the WiFi and activate it.
Step 4: Connect to the WiFi network of the said airline company which is the “Garuda WiFi”.
Step 5: Open the browser on your device.
Step 6: You will be directed to the inflight WiFi portal.
Step 7: Sign in to their portal and select your preferred package.
Step 8: Subscribe or purchase the selected internet package and pay for it using your credit card.
Step 9: Enjoy your selected inflight WiFi services.
Garuda Indonesia Inflight WiFi Subscription Plans
Listed below indicates the subscription plan for each flight and this includes the following;
1. Boeing 777-300 ER
The said flight offers the following subscription plan to access an internet connection depending upon the selected duration of the interested passengers.
- Text Chat. This is a 20 MB subscription plan that is available for only 5 US Dollars in which passengers could be able to access the messaging applications like WeChat, Instagram Message, WhatsApp, Line, and iMessage where they could be able to send and receive messages.
- 1-Hour Plan. A passenger who wishes to have a maximum of 1-hour duration of internet access can avail of a 1 Hour Plan package in which passengers could be able to access the internet connection in the minimum length of time.
- 3 Hours Package. The said the inflight package has 3 hours of internet access duration which passengers could be able to browse and do some online tasks within the specified number of hours.
- 24-Hour Plan. Those passengers who usually have long-haul of traveling flights can avail of this kind of inflight Internet offer in which passengers could be able to connect to the said inflight WiFi for a whole day long.
2. Airbus A330-200/300
The following are the internet packages plan offered by Airbus A330-200/300, here are as follows;
- Text Chat Plan. This kind of plan offers allow passengers to access messaging application including iMessage, WeChat, Instagram Message, WhatsApp, and Line, and it is free.
- 1 Hour Package. This Internet access has a maximum length of time of 1 hour only which passengers could be able to have internet access that also has 30MB.
- 3 Hours Package. The said internet plan in able the passengers to have a maximum of 3 hours of internet access and it is only available at 16.95 US Dollars.
- Whole Flight. Passengers on board can avail of data of more than 100MB and most likely it is available for only 21.95 US dollars.
Garuda Indonesia’s Entertainment System
Garuda Indonesia’s Entertainment System offers a wide range of options to keep passengers entertained throughout their flight. With a diverse selection of movies, TV shows, music, and games, there is something for everyone to enjoy. Besides, the system is user-friendly and easy to navigate, ensuring a seamless and enjoyable entertainment experience for all passengers. Passengers can choose from a variety of genres and languages when selecting their preferred entertainment. The extensive movie library includes the latest Hollywood blockbusters, international films, and even classic favorites. For TV enthusiasts, there is a vast collection of popular series and documentaries to indulge in.
On top of that, music lovers can browse through a comprehensive selection of albums and playlists spanning various genres and artists. Whether passengers prefer to relax with soothing melodies or get pumped up with energetic beats, there is a soundtrack to suit every mood. Hence, the entertainment system offers diverse options for TV, music, and interactive games, catering to various preferences and moods. Interactive games provide a fun and engaging way to pass the time during travel.
How to Use the Garuda Indonesia Entertainment System?
Here are the steps and procedures on how to operate the entertainment system of Garuda Indonesia Airline:
Step 1: Click the power button on the lower part of the screen to function.
Step 2: Follow the directions stated on the screen.
Step 3: From the menu, select your preferred entertainment options. Just simply tap using your finger.
Step 4: Enjoy your selected entertainment services.
Video: Garuda Indonesia- Inflight Entertainment AVOD Touchscreen
This video will emphasize the in-flight entertainment system that is currently installed in the passenger seat of an airplane and will demonstrate how to use and operate the in-flight entertainment system’s touch-screen interface. It’s comprehensive and it is also simple to use, which is helpful for those passengers who are not very comfortable using it.
Frequently Asked Questions
1. To whom shall we call if we have problems with the inflight WiFi package that we purchase?
If you are already on the flight, you can ask for assistance from the cabin crew on board however if there are some technicalities happen, you can contact their customer service at 00 6221 23519999.
2. Will access to internet connectivity be terminated if the given data and time quota runs out?
If the quota in data is already run out from the purchased internet package for inflight WiFi the internet connectivity will be terminated.
3. How do we know the aircraft that are equipped with WiFi? What are the planes that have inflight WiFi?
Upon your booking of the flight ticket, you can check if your flight has available inflight WiFi and entertainment services. However, every B777-300ER and Airbus 330-200/300 are aircraft equipped with inflight WiFi.
4. Can I request a WiFi refund from the said airline company?
You can directly go to the contact services website of the said inflight services and contact us form to request your refund.
Summary
In a nutshell, Garuda Indonesia Airlines offers inflight wifi services to keep passengers connected during their journey. The airline provides various WiFi plans and packages, allowing passengers to choose the option that best suits their needs. Whether it’s a short domestic flight or a long-haul international trip, Garuda Indonesia ensures that passengers can stay connected and entertained throughout their journey with its state-of-the-art entertainment system. From movies and TV shows to music and games, the airline’s entertainment system offers a wide range of options to cater to each passenger’s needs and preferences. Overall, Garuda Indonesia offers a variety of WiFi plans and packages to keep passengers connected during their flights.