Virgin Australia provides its passengers with first-rate in-flight wifi and entertainment services. The airline has made significant investments to ensure that all of its passengers, whether they are doing so for business or pleasure, have a seamless and enjoyable experience. On top of that, passengers on Virgin Australia flights have access to in-flight WiFi, which allows them to work, browse the web, or stay in touch with loved ones while connected to the internet. The airline also offers a wide variety of on-demand movies, TV shows, music, and games, making its entertainment options equally impressive.
Virgin Australia is a leading airline in Australia, offering domestic and international flights to over 50 destinations worldwide. With a modern fleet of aircraft and a commitment to exceptional customer service, Virgin Australia has become a popular choice for travelers seeking comfort and convenience. In addition to its flight services, Virgin Australia also operates a loyalty program called Velocity Frequent Flyer, which rewards members with points that can be redeemed for flights, upgrades, and other benefits.
Contents
- What is Virgin Australia Inflight WiFi and Entertainment Connectivity?
- Features & Benefits
- How to Connect to Virgin Australia Inflight WiFi?
- Virgin Australia Inflight WiFi Subscription Pass
- How to Buy the Virgin Australia Inflight WiFi Pass?
- Virgin Australia Entertainment System
- How to Connect to the Entertainment System Services of the Virgin Australia Airline?
- Video: Stay Connected with International WiFi
- Frequently Asked Questions
- Summary
What is Virgin Australia Inflight WiFi and Entertainment Connectivity?
Virgin Australia’s inflight WiFi and entertainment connectivity is one of the in-flight services provided by the airline, allowing passengers to stay connected even while on board. The majority of Virgin Australia’s domestic and international flights have it, allowing passengers to browse various search engines or even social media platforms. The Gogo Internet service provider uses the 2Ku satellite band to deliver this in-flight WiFi, which is done operationally through antennas and satellite connections.
Features & Benefits
Passengers and guests of Virgin Australia shall enjoy the following perks and privileges brought by the inflight wifi plan or package they availed of.
- WiFi connectivity on board.
- Browse to your favorite social media sites.
- Send and receive messages.
- Recent Hollywood and classic movies.
- Full drama episodes of your favorite TV shows.
- Kids’ entertainment TV shows have parental controls and closed captioning is beneficial for those passengers who have hearing impairments.
- Complimentary access to Velocity Platinum members and Business Class passengers on selected flights
How to Connect to Virgin Australia Inflight WiFi?
Here are the steps and procedures on how to connect to Virgin Australia’s inflight WiFi.
Step 1: Turn on your device.
Step 2: Go to your device setting and activate the flight mode.
Step 3: Enable WiFi after activating the airplane mode.
Step 4: Connect to the inflight WiFi network which is the “VirginAustralia” network.
Step 5: You will automatically redirect to the airline portal or if none, search wifi.virginaustralia.com.
Step 6: Select your preferred plan and purchase or subscribe to it.
Step 7: Enter the necessary information and proceed to the mode of payment. Enjoy your WiFi services on board.
Virgin Australia Inflight WiFi Subscription Pass
Here are the subscription passes that passengers may purchase;
1. Standard Complimentary Pass
The complimentary pass concerning inflight subscription pass enables passengers to browse, email checking, message, and social media checking in which video calls or any video conferencing calls are strictly excluded.
2. High-Speed Connectivity Pass
The high-speed connectivity pass provides a faster connection speed than the standard complimentary pass because it supports video streaming and other high-speed internet services.
Important Notes:
Inflight Wifi offered prices depend on the passenger’s flight including the interested purchase flights. Thus, here are the price options for a faster speed of unlimited WiFi.
- Domestic Flights have a high-speed plan that is available for only $11.99.
- For Trans-Tasman and short-haul international flights. Prices will start at $6.99 per hour in which passengers who want an hour wifi pass can be able to avail of this offer and a $12.99 for the whole flight.
- Long-haul international flights have an estimated price per hour wifi connectivity for only $8.99 and $19.99 for the whole flight.
How to Buy the Virgin Australia Inflight WiFi Pass?
The following are the simple steps on how to buy the Virgin Australia Inflight WiFi Pass, here are as follows:
Step 1: Connect your device to the onboard WiFi network of the said airline company.
Step 2: Enter their WiFi portal by searching wifi.virginaustralia.com.
Step 3: Choose your inflight WiFi pass.
Step 4: Purchase your preferred WiFi pass and pay for it using your credit cards.
Step 5: Fill in the necessary information and enjoy the inflight WiFi pass.
Virgin Australia Entertainment System
Virgin Australia has acquired an in-flight entertainment service that supports a relaxing flight for every passenger on board, which complies with the expectations of its passengers regarding the use of electronic devices. Safari can be used as the browsing engine on passenger devices like the iPhone and iPad. Utilizing the Google Chrome search engine, Android users can use versions 11.0 and 12.0 of their operating system, and MacBook users can use versions 12 and up of their operating system. Chrome, Edge, and Firefox all support Windows 10+ for travelers who frequently use laptops.
Aside from that, the wide variety of movies, TV shows, music, and games available ensures that passengers will have something to keep them occupied the entire flight. The system features a user-friendly interface that makes it simple for users to browse the options and make custom playlists. The airline’s dedication to providing high-quality entertainment extends beyond the screens; they also provide noise-canceling headphones for a premium audio experience. Overall, Virgin Australia’s entertainment system is a standout feature that improves everyone’s flying experience.
How to Connect to the Entertainment System Services of the Virgin Australia Airline?
The followings are the steps and procedures on how to connect to the entertainment services of the Virgin Australia airline.
Step 1: Go to the setting on your device and activate your device’s flight mode.
Step 2: Activate your WiFi on your device.
Step 3: From your WiFi list of networks, select VirginAustralia WiFi.
Step 4: Go to your browser and search wifi.virginaustralia.com and you will be redirected to their portal.
Step 5: Choose your entertainment and enjoy their services.
Tip: You can ask for assistance from the flight attendants of the said flights if you have problems operating the entertainment system.
Video: Stay Connected with International WiFi
This video demonstrates some critical information that passengers should be aware of regarding the airline’s in-flight WiFi service, which is available on international flights. Features and other amenities of its inflight wifi and entertainment are also discussed in the video. Hence, this is essential, especially for first-time travelers who want to gain some background on the airline company they will be flying with.
Frequently Asked Questions
1. What is the mode of payment for subscribing to the inflight WiFi pass?
Purchasing an inflight WiFi pass can be done using MasterCard, VISA, American Express, and Discover Cards.
2. Does it guarantee high-speed internet connectivity?
High-speed connectivity is secured with the inflight WiFi of the airline company but some factors need to be considered including the weather conditions, the number of people connected to the specified flights and the stability of connections, and the geographic location.
3. In case of an internet connectivity issue, to whom shall we reach out?
In case of an internet connectivity issue, you can contact support@wifionboard.com or portal live chat in the entertainment section.
4. Can I ask for assistance from the cabin crew or flight attendants?
You can ask for assistance from the cabin crew or flight attendants but some internet service issues such as payments, outages, and system performance are not in the control of the flight attendants so passengers are expected to take consideration into it.
Summary
In a nutshell, Virgin Australia offers a comprehensive inflight wifi and entertainment system that ensures passengers are entertained and connected throughout their journey. The airline’s inflight wifi service, called “Virgin Australia WiFi,” is available on all domestic and international flights and passengers can choose among the wifi plans or packages available. The airline also offers an extensive selection of entertainment options through its “Entertainment” system that includes access to hundreds of hours of movies, TV shows, music, podcasts, and games. Hence, passengers can enjoy this content on their devices or through the seatback screens on selected aircraft.