Contrary to what most people think, cabin crews don’t have the easiest job in the world. As a matter of fact, it often happens that they need to stand and walk throughout the whole flight simply because it is a part of their job – which is to provide high-quality customer service. Take note, tending to a hundred passengers or more is actually harder than you think. Especially when they have special instructions that each of them needs to remember.
If you think that the uniform and physical appearance is the only thing that cabin crews prepare for before a flight, then you’re completely mistaken, or perhaps you don’t really understand the job well.
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How does a Day Go by for a Cabin Crew?
Airlines operate endlessly day and night. For that reason, a cabin crew should also be pretty flexible and comply with a particular schedule, and arrive at the airline’s dispatch building as early as possible. Punctuality is definitely a must if you don’t want to lose your job.
1. Typically, the pre-flight briefing would happen a few minutes before the flight, just to ensure that each crew knows their role, to maintain organization during the flight, and to do a quick review of their operating procedures.
2. Afterward, the team would board the plane according to their positions. They would do a quick check of the service equipment, while the others would prepare the food and beverages to be served later on. The moment the plane takes off, each one of them would go and perform their duties for as long as 12 hours or more – which explains why most cabin crews feel exhausted at the end of every flight. They’re humans too!
3. Once the plane has reached its destination, cabin crews would go all over the plane again to check if everything is in place or if any passenger had left their belongings. From the airport, a vehicle would be waiting for them outside to send them off to their hotel rooms and rest.
4. Cabin crews will wake up the next day and repeat everything again.
Most passengers often treat cabin crews as slaves just because they tend to the customers’ needs. To have a heavy workload and be unappreciated is the main reason why some cabin crews simply give up. The next time a cabin crew does a kind gesture for you, never forget to say thank you.