When applying for the position of cabin crew, one of the questions you may be asked is “Tell me about yourself.” This can be an interesting question to answer, because you want to make a good impression, but you don’t want to ramble on and on. The answer to this question should briefly talk about yourself, an overview of your job experience, and your goals with the airline.
This question is meant to inquire about your job and work history in detail so make sure to keep it professional. It’s not about your childhood life story, your personal details, or your hobbies.
Also Read: 5 Common Answers to Why Do You Want to Be a Cabin Crew?
Try to keep your answer between 30 seconds to 1 minute. Any longer and the interviewer may start to lose interest. Summarize who you are, highlight your professional experience, and end with a brief statement about your goals.
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Cabin Crew Interview: Tell me about yourself
Your answer should briefly talk about yourself, an overview of your job experience, and what you can bring to the company. Here is a step-by-step guide how to formulate your answer:
1. Start by introducing yourself by your full name and telling the interviewer where you currently reside.
2. Then, give a brief overview of your job history. Start with your most recent position and work backward. Include any relevant experience that you have in customer service, as well as any experience you have in the airline industry (even if it’s not directly related to being a cabin crew member).
3. Mention any awards or recognition you’ve received at previous positions. If you don’t have much work experience, that’s okay! You can highlight any leadership roles you’ve had in extracurricular activities, or mention any relevant coursework you’ve taken.
4. Conclude by saying what attracted you to this particular airline, and how you would be a valuable asset to the team.
Also Read: How to Answer: Tell Me About a Time You Dealt with a Difficult Customer
Why are recruiters asking you this question?
This question is asked for a few reasons:
- To get to know you as a person and to see if you are a good fit for the company. They want to see if you have the personality and attitude that they are looking for in an employee.
- To see how well you can communicate. This question gives you an opportunity to practice your communication skills and to show the interviewer that you are confident and articulate.
- To see if you have done your research about the company. If you sound like you don’t know anything about the airline, it will reflect poorly on you. Be sure to do your research before the interview so that you can tailor your answer to the specific company.
When you answer this question, it highlights your relevant experience of the candidates and end with a statement about your goals. Remember, the interviewer is looking to see if you are a good fit for the position, so make sure your answer reflects that.
Keep your answer positive, upbeat, and avoid talking about any negative experiences you may have had in previous roles.
Sample Answers
Here are some sample answers about how to answer this question professionally:
- “My name is Matt. I have worked in customer service for over 10 years, both in retail and hospitality. I have always enjoyed working with people and helping them solve problems. I am a quick learner, and I work well under pressure. I am looking for a challenging role where I can use my skills to help people.”
- “I am a recent graduate of XYZ University, and I have experience working in customer service and sales. I am a people person, and I love to help others. I am looking for a position where I can use my skills to make a difference in the lives of others.”
- “I have worked as a cabin crew member for XYZ airline for the past 5 years. I have experience dealing with customers from all over the world, and I am able to handle difficult situations calmly and efficiently. I am looking for a position where I can continue to use my skills to provide excellent customer service.”
- “I’m Sarah, and I currently live in Atlanta. I have over 5 years of customer service experience, and I’ve worked in the airline industry for almost 3 years. I’ve received awards for my work in customer service, and I’m really excited to be applying to this airline. What attracted me to this airline was its commitment to safety and customer service, and I know that I would be a valuable asset to the team.”
- “My name is John, and I currently live in Venice, Italy. I’ve been working in a restaurant for a year. My job as a waiter has helped me develop excellent customer service skills. I believe that my attention to detail and my people skills would be a great contribution to your team.”
- “I’m Jane, and I live in New York City. I don’t have any direct experience working in the airline industry, but I do have over 7 years of customer service experience. I’m a quick learner and I’m very organized, so I know that I would be a valuable asset to the team. I’m really interested in this airline because of its commitment to safety and customer service and providing excellence while at it.”
Remember, your goal is to give the interviewer a brief overview of who you are, what you have done, and what you hope to do in the future. Keep it professional, and don’t ramble on about your personal life or unrelated experiences.
Also Read: How to Answer: What Kind of Person Do You Refuse to Work With?
Tips when Answering the Question “Tell me about yourself.” as a Flight Attendant
Here are some tips for answering this question when you apply to become a flight attendant:
- Think about what the interviewer is really asking. They aren’t interested in your entire life story; they just want to know a little bit about you so that they can determine if you would be a good fit for the job. focus on talking about your skills and experience that are relevant to the job for which you are applying.
- Keep your answer brief and concise. You don’t want to go on and on for five minutes; just give them a quick overview of who you are and what you have to offer.
- Practice your answer out loud before the interview so that you sound confident and polished.
- Make sure to smile and make eye contact when you are answering this question; you want to come across as friendly and personable.
- Tailor your answer to the specific airline company you’re interviewing with, and make sure to highlight why you would be a good fit for the position.
- Be sure to sound enthusiastic and positive. The interviewer wants to hire someone who is excited about the job and will be a good ambassador for the company. Make sure that your personality comes through in your answer, and let them know that you would love the opportunity to work with them.
- Don’t repeat the information on your resume. The interviewer has already skimmed over your resume, so there’s no need to go over all of the details again. Just give them a brief overview of your skills and experience.
- Don’t get too personal. You don’t need to share any information about your personal life or hobbies unless it is relevant to the job or the company.
Also Read: How to Answer: Have You Worked with Someone You Didn’t Like?
Questions to Ask Yourself in order to Answer this Question
In order to answer honestly, it’s important to write down some relevant details about you and your work experience. You write some answers to the following questions below so you can compose and create a good and unique response:
- What are my skills and strengths?
- What jobs have I enjoyed in the past?
- What did I like best about those jobs?
- How can I explain my job experience in a way that is relevant to this position?
- Why do I want this job?
- What are my goals for the future, and how can this job help me achieve them?
Also Read: How to Answer: Tell Me about a Past Disagreement or Conflict with a Coworker
Video: Tell me about yourself Interview Question
Check out this video uploaded on YouTube which features a cabin crew interview question and how to answer this particular conversation starter:
Summary
When answering the question “Tell me about yourself,” be sure to focus on your skills, qualities, and experience that are relevant to the job for which you are applying. Keep your answer brief and concise, and make sure to sound enthusiastic and positive.
The interviewer wants to hire someone who is excited about the job and will be a good ambassador for the company. Be sure to tailor your answer to the specific airline company you’re interviewing with, and make sure to highlight why you would be a good fit for the position.
When interviewers ask you “tell me about yourself,” they’re looking for an overview of your professional experience and accomplishments. Keep your answer brief and focus on highlights from your resume that are most relevant to the position you’re applying for. Conclude by mentioning what attracted you to this particular airline and how you would be a valuable asset to the team.
Remember, the key is to keep your answer brief, relevant, and professional. Good luck!